Shipping policy

At Western Spider, we aim to process and deliver your orders safely and on time. Please read the following Shipping & Delivery Policy before placing your order.

1. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation and payment verification.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Shipping Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and courier service.

Delivery timelines may vary for remote locations, during sale periods, holidays, natural events, or situations beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable free-shipping offers will be subject to the terms and conditions mentioned on the website or promotional offer.

4. Order Tracking

Once your order has been shipped, tracking information may be shared with you through email, SMS, WhatsApp, or other available communication methods.

5. Delivery Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

Western Spider will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Delayed Delivery

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to courier issues, weather conditions, public holidays, high order volumes, or other circumstances beyond our control.

7. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

You may be required to provide photographs or videos of the product and packaging to help us investigate the issue.

8. Undelivered or Returned Shipments

If an order is returned to us because of an incorrect address, customer unavailability, refusal to accept the package, or repeated delivery failure, additional shipping charges may apply for reshipping the order.

9. Contact Us

For any shipping or delivery-related questions, please contact us:

Western Spider
Email: westerxspider@gmail.com
Phone: +91 98791 38200